Помогите что делать с dota2lounge

НЕ могу забрать вещи
Как только нажимаю кнопку are you sure? мне пишет вы в очереди а потом появляется окно где написано looks like the bot couldn't send you an offer. Please make sure that: your trading URL is correct, your amory is not full, your profile is set to public, you are not trade banned. Once you are sure that you can receive offers via your trading URL try again. You can change the URL in my profile.