КОСВЕННАЯ РЕЧЬ! Помогите, пожалуйста

1)-We have no record of any reservation in your name.
-Do you have any rooms free anyway?
-We’re sorry but the hotel is full.

I went to London recently, but my visit didn't begin well. I had reserved a hotel room, but when I got to the hotel they told ….. (1)
When I asked ………(2) they said …………………….(3) , but ……………..(4). There was nothing I could do. I just had to look for somewhere else to stay.

2) -What’s your job?
-How much do you earn?
YOU: Mind your own business!

A few days ago a man phoned from a marketing company and started asking me questions. He wanted to know ………….(1) and asked …………….(2).
I don't like people phoning and asking questions like that, so I told ……(3) I put the phone down.