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1. What are the types of catering establishments?
2. What are the types of customers?
3. Is the “Swedish Board” convenient for the guests?
4. What groups of people usually use the «Swedish Board»?
5. Where are the counters with snacks and dishes placed in the
“Swedish Board”?
6. Where are the desserts placed in the “Swedish Board”?
7. What is the waiter’s role in the “Swedish Board”?
8. Where is cafeteria service used?
9. Where do the customers pay for the dishes in cafeteria service?
10. What is plate service at the restaurants?
11. What is buffet service?
12. What is silver service at the restaurants?

ВОТ ТЕКСТ

STYLES OF FOOD SERVICE

There are many types of catering establishments. They are big
first class restaurants in five-star hotels, small restaurants,
cafeterias, snack bars and fast-food restaurants. They serve different
types of customers. They are families, groups of tourists,
business people, children etc. They all demand different styles of
service. There are various basic styles of food service in restaurants
of different types. The most common styles are:

Buffet service

Buffet service is often called the “Swedish Board”. This system
of food service is very convenient for the guests — they needn’t
wait for the waiters and bills. This is really self-service. As a rule
this type of food service is arranged in hotels for big groups of tourists,
and also for conferences and congresses. Breakfast is served
from 8 to 10, lunch from 12 to 15, dinner from 18 to 20.
The counters with snacks and dishes, and snack-plates and trays
for food are placed in the centre of the dining hall. The tables are
near the walls. The guests come up to the Swedish Board and put
the meals, appetizers and salads on the snack-plates themselves.
Then they put everything on the trays and take their seats at the
tables.

The assortment of appetizers, dishes and beverages is usually
rich. The guests can taste a little of each dish. Desserts are usually
placed on a separate table. The waiter’s role is to clear the
tables and serve drinks. The waiters can also help the guests if
necessary.

Cafeteria service

In cafeteria service the guests collect their plates with dishes
on a tray as they move along the counter. At the end of the
counter there is a cash desk. There the customers pay for the
dishes they have chosen. This kind of service is usually used
in cafeterias, snack bars and canteens.

Plate service

This is the simplest form of table service in the restaurants.
All the food is put on the plates in the kitchen. The waiters take
it and place on the table in front of the guest. The principal item
in the dish should be put nearest to the customer, and the garnish
and vegetables should be arranged around the main item.

Silver service

This is the form of table service in the restaurants when the
guests are served by the waiter from platters or bowls. They put
food on guests’ serving plate with the help of serving fork and
spoon. Only qualified waiters can do this kind of table service.