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"there's one more reason," the lady added. "once i had a ring with a beautiful opal. it was lost, and i want to get another one like it. it was my mum's, and i remember her saying that the ring had been delivered from alice springs. it's some- where in australia, isn't it?"? dis- hugo the customers raised their eyebrows. "it is," hugo nodded. "it's in central austra- lia." he paused, and then added: "i'm sorry, it's not certainly my business, but i'm not sure you should go there at this time of the year." "it's a very hot place, actually. day tempera- tures are in the high thirties, and often go far above forty. taking into consideration the weak heart…" the couple looked puzzled. "but my ring?" the lady muttered at last. "if you want to go to somewhere really unusu- al, consider new zealand instead. it has milder temperatures and the views there are fantastic! i can show you photos of some hotels that provide very comfortable stays. and as for the ring…, well, if you fly via hong kong, you can buy it right in- side the airport. there's a shop there that offers a very good choice of opals. i can give you the con- tacts if you want."
"good job." hugo heard his boss's voice while he was searching for the contacts of the hong kong shop in his notes. "i've been watching you talk with those people. you definitely care for the customers, and the agency's image, too. you've deserved your promotion, hugo. start as a manager from tomor- row." "thank you, sir," hugo looked up in surprise. "but why didn't you put that you've been travelling across australia and oceania in your cv, i wonder? we appreciate applicants with rich travel experience. i mean, those who can advise customers from their own experience are always needed."
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