Украли аккаунт Honkai Star Reil

не заходил в игру ровно год и вижу, что его взломали - привязан к левой почте, написал анкету на возврат, уже 8 раз переписываю, всю информацию что вспомнил указал в тесте, но никак не возвращают, если кто сталкивался с таким, подскажите пожалуйста что мне исправить в моей анкете

Hello dear developers, here is a lot of information about my account, please help me, I have invested my whole soul in this account Rank: -- Birth day: --- Platforms: Android,PC The phone number: ---- The first linked mail: ----- The username: ----- The password: ---- - But the scammer has already changed( At the time of losing my account, I had 41 characters out of a possible 48 Characters: Acheron 80lvl 2024-03-27 Jingliu 80lvl 2024-04-23 Is my last event legendary Sparkle 80lvl 2024-03-10 Argenti 80lvl 2023-12-16 Huohuo 80lvl 2023-11-17 Silver Wolf 80lvl 2023-06-07 Dr. Ratio 80lvl 2024-01-16 I got it for free at the event Bronya e3 80lvl 2023-04-26 Is my first legendary Seele 80lvl Black Swan 80lvl Jing Yuan 80lvl Kafka 80lvl Luocha 80lvl Welt e1 Himeko e2 Clara Yanqing e1 Gepard Bailu Hanya e6 Pela e6 Tingyun e6 Natasha Sampo e6 Lynx e6 Herta e6 Arlan Asta Gallagher Guinaifen Dan Heng Luka March 7th Misha Sushang Xueyi Hook Qingque e6 Yukong Of the cones, I had 65 received out of 99 Weapons: Along the Passing Shore 80lvl Cruising in the Stellar Sea s5 80lvl But the Battle Isn't Over 60lvl Earthly Escapade 2024-03-21 80lvl Night on the Milky Way Moment of Victory 40lvl On the Fall of an Aeon s5 80lvl Solitary Healing 1lvl An Instant Before A Gaze 2023-12-18 80lvl Carve the Moon, Weave the Clouds 80lvl Hertha Space Stationall, Jarilo-VI, The Xianzhou Luofu locations were 100% explored The following detachments were most often used: Acheron+Silver Wolf+Pela+Luocha Kafka+Black Swan+Tingyun+Huohuo nickname “----”,a description of the profile “--” there was a guaranteed character in the event banner. My friends had the ---- UID ----- Most of the time I played on PC through ----- 03/08/24 I bought 2 express passes, 01/10/2024 I bought 1 express pass, 01/26/2024 I bought 1 express pass, 02/10/2024 I bought a supply pass