Помогите! хотел вернуть взломанный аккаунт, но пришло такое сообщение (роблокс)

Hello there,

Thank you for contacting Roblox Customer Support.

We understand your concern regarding account being compromised. We'll do our best to sort it out for you.

The Roblox user account pytmechnikabloxfruta has been secured and updated with the email address you’re using to contact us.

Please read below for information on how to regain access to the account, ensure that it remains secure, and what to do if Robux or items were lost.

How to Regain Access to the Account and Ensure it Remains Secure
How to Reset Your Password
Verify Your Email Address
Add 2-Step Verification
How Do I Add or Remove a PIN
Keep Your Account Safe
Safety Features: Chat, Privacy & Filtering

If someone else has accessed the account, please rest assured that they do not have access to your billing or payment information. This information is not visible in account settings.

Things were Changed or Taken from the Account. How Do I Get Them Back?

Roblox does not have a tool to immediately roll back an account. Our restores team will investigate whether any items or Robux are recoverable as a one-time courtesy.
To get the restoration process started, please do the following:
Log into the account
Go to the Transactions tab of the Trade page
Take a screenshot of the trades/transactions that were made while compromised
Mark or indicate the specific trades/transactions in the screenshot
Reply to this message with the screenshots attached in order for us to review
If group ownership was lost or your group name was changed, please provide us with a link to the group(s)
If the birth date of the account was changed while compromised, please provide the correct birth date

Note: Instructions on how to make a screenshot can be found here. Please attach these files in a .jpg or .png format when you reply to this message or our team may not be able to view them.

Hope this will help you get your account back. We are always happy to get feedback from our valued customers which helps us improve our service and ensure to meet your needs.

Have a pleasant day!

Sincerely,
Araminta
Customer Support